MSL Medical
Services Limited

Providing independent expert medical opinion services

MSL Medical Services Limited

WHO ARE MSL MEDICAL?

MSL Medical Services Limited (MSL) was incorporated on 20th August 2012 and provides independent expert opinion services. MSL’s clients are insurance providers; pension companies; solicitors – dealing with personal injury claims, employment tribunal cases; Small Medium Enterprises (SMEs) and corporate entities.

MSL endeavours to provide the best possible service and deliver the highest standards of professionalism.

Our consultants go through an extremely thorough recruitment process before working for MSL and will always have the correct insurance and registration in place.

MSL and their contractors are not involved in any decision making and do not decide on the outcome or decision made on a report prepared as this decision is always made by the instructing party.

MSL Medical Services Limited

WHAT OUR CLIENTS SAY ABOUT US

Michelle – Thank you for being so much fun to deal with! God bless

Claimant

Just a quick email in relation to this case to advise that we were very pleased with the received from Mr X. The content was very informative, detailed and well presented.

Claims Assessor

Morning Michelle, just wanted to say thank you for arranging the appointment for Mr X so promptly and getting the report back to me. The report really helped, and I was able to make a positive decision that pleased the customer.

Claims Assessor

Thanks again Michelle for the speedy appointment and report for Mrs X – all sorted within a week! Plus, the report was excellent and gave me exactly what I needed with recommendations that I’ve forwarded to Mrs X’s GP. This really helped me assess the policyholder’s claim promptly and avoid a complaint which is always a good thing.

Claims Assessor

Thanks Michelle. Once again, thank you for your patience and support throughout this process, it’s been lovely speaking and dealing with you.

Claims Assessor

Good morning, I can confirm receipt of appointment details thank you. Please also thank Michelle for her kindness and warmth. Kindest regards

Claimant

MSL Medical Services Limited

Treating Customers Fairly

MSL achieves and maintains the highest standards and endeavours to ensure compliance across the industry sector. MSL achieves compliance by working to a benchmarking or best endeavours model, where MSL is not directly regulated.

Treating Customers Fairly (TCF) is about ensuring that consumers receive a fair and relevant product or service. Any such provider is duty bound to ensure they follow the regulatory rules.

TCF is a standard set by the Financial Conduct Authority (FCA), who expect these firms to be transparent and accountable, thus enabling consumer trust to be maintained.